## IMPORTANT LEGAL NOTICE
THIS AGREEMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES THEREUNDER AS APPLICABLE, INCLUDING THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC RECORDS UNDER THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OR INFORMATION) RULES, 2011 AND THE CONSUMER PROTECTION (E-COMMERCE) RULES, 2020.
THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURE.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THESE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN NUTVIBE AND THE USER. BY ACCESSING OR USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE PLATFORM.
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## 1. INTRODUCTION
Welcome to **[www.nutvibe.in](http://www.nutvibe.in)**, the official website of **NutVibe**, a brand owned and operated by **Nut Vibe Private Limited**, having its registered office at:
**91, Gaon Rehna Ruheri, Hathras, Uttar Pradesh – 204101, India**
NutVibe offers a curated range of premium dry fruits, nuts, seeds, healthy snacks, gourmet foods, nut butters, trail mixes, makhanas, dragees, gift hampers, and corporate gifting solutions.
NutVibe is a registered/used trademark, and all rights are reserved under applicable laws of India. Any reference to NutVibe includes its successors and assigns.
By continuing to use this Platform, you agree to be bound by these Terms and Conditions together with our Privacy Policy, Shipping Policy, Refund Policy, and other applicable policies.
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## 2. DEFINITIONS
**”Defective Products”** means products that are damaged, expired, contaminated, incorrectly delivered, or materially different from the product description.
**”NutVibe”, “We”, “Us”, “Our”** means Nut Vibe Private Limited.
**”Platform”** means the website **[www.nutvibe.in](http://www.nutvibe.in)**.
**”Products”** means all dry fruits, nuts, seeds, healthy snacks, nut butters, makhanas, trail mixes, dragees, gift hampers, and related products sold through the Platform.
**”User”, “You”, “Your”** means any person accessing, browsing, registering, or purchasing products through the Platform.
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## 3. USE OF PLATFORM
* The Platform is available for personal and lawful use.
* Users must provide accurate and complete information during registration and checkout.
* Users are responsible for maintaining account confidentiality.
* Orders may be placed by adding products to the cart and completing payment.
* Order confirmations may be sent through Email, SMS, or WhatsApp.
* NutVibe reserves the right to refuse or cancel orders in cases of fraud, pricing errors, stock unavailability, or suspicious activities.
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## 4. PRODUCT DESCRIPTION
Products available on the Platform may include:
### Natural Dry Fruits
* Almonds
* Cashews
* Raisins
* Pistachios
* Walnuts
* Dates
* Apricots
* Anjeer
* Mixed Nuts
### Flavoured & Roasted Products
* Roasted Almonds
* Flavoured Cashews
* Seasoned Dry Fruits
* Roasted & Salted Mixes
### Healthy Snacks
* Makhanas
* Granola
* Seed Mixes
* Protein Bean Mixes
* Nut Butters
* Dragees
NutVibe reserves the right to add, remove, modify, or discontinue any product at any time without prior notice.
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## 5. MODE OF PAYMENT
We accept:
* Credit Cards
* Debit Cards
* UPI
* Net Banking
* Digital Wallets
* Cash on Delivery (where available)
Payments are processed through secure third-party payment gateways.
NutVibe does not store complete card information, PINs, CVV numbers, or banking credentials.
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## 6. RETURN & REFUND POLICY
Returns, replacements, and refunds shall be governed by the Refund & Return Policy available on the Platform.
Users are advised to review the policy before placing orders.
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## 7. SHIPPING POLICY
Shipping, dispatch timelines, delivery areas, and related terms are governed by the Shipping Policy published on the Platform.
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## 8. DELIVERY
Delivery services are facilitated through third-party logistics providers.
Estimated delivery timelines are indicative and may vary due to operational circumstances.
### Force Majeure
NutVibe shall not be liable for delays or failures caused by:
* Natural disasters
* Floods
* Earthquakes
* Government restrictions
* Lockdowns
* Epidemics or pandemics
* Internet disruptions
* Transportation failures
* Labour strikes
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## 9. CUSTOMER SUPPORT
For any complaints, concerns, or support requests:
**Email:** [support@nutvibe.in](mailto:support@nutvibe.in)
**Phone:** +91 81717 19981
Customer grievances will generally be acknowledged within 48 hours and resolved within a reasonable period.
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## 10. CHANGES TO TERMS
NutVibe reserves the right to update, modify, suspend, or discontinue any part of the Platform or these Terms at any time.
Continued use of the Platform constitutes acceptance of revised Terms.
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## 11. CONTENT AVAILABLE ON THE PLATFORM
Information available on the Platform is provided for general informational purposes only.
While we strive for accuracy, NutVibe does not guarantee completeness, reliability, or error-free content.
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## 12. CONTENT SUBMITTED BY USERS
Users may submit reviews, ratings, testimonials, feedback, and other content.
By submitting content, users grant NutVibe a perpetual, royalty-free, worldwide license to use, display, reproduce, publish, and distribute such content.
NutVibe reserves the right to remove content that violates laws or these Terms.
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## 13. PROHIBITED ACTIVITIES
Users shall not:
* Violate any applicable law
* Upload viruses or malicious software
* Attempt unauthorized access
* Use automated scraping tools
* Engage in fraudulent transactions
* Impersonate another individual
* Harass, abuse, or threaten others
* Disrupt Platform operations
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## 14. DISCLAIMER OF WARRANTIES
The Platform and Products are provided on an “AS IS” and “AS AVAILABLE” basis.
NutVibe makes no warranties regarding:
* Continuous Platform availability
* Product suitability for specific purposes
* Absence of allergens
* Exact appearance, colour, texture, or taste
* Compatibility with individual dietary requirements
Users are advised to review ingredient information before consumption.
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## 15. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
* NutVibe shall not be liable for indirect, incidental, special, or consequential damages.
* Total liability shall not exceed the amount paid for the disputed order.
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## 16. INDEMNIFICATION
Users agree to indemnify and hold harmless NutVibe, its directors, employees, affiliates, and agents against claims, damages, liabilities, costs, and expenses arising from:
* Breach of these Terms
* Misuse of the Platform
* Violation of applicable laws
* Submission of false information
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## 17. PRIVACY POLICY
Collection and use of personal information shall be governed by the NutVibe Privacy Policy available on the Platform.
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## 18. INTELLECTUAL PROPERTY RIGHTS
All trademarks, logos, graphics, images, content, designs, and materials available on the Platform are owned by or licensed to NutVibe.
Unauthorized reproduction, modification, distribution, or commercial use is strictly prohibited.
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## 19. TERMINATION
NutVibe may suspend, restrict, or terminate access to the Platform if a user violates these Terms or applicable laws.
Termination shall not affect rights and obligations accrued before termination.
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## 20. MISCELLANEOUS
### Governing Law
These Terms shall be governed by the laws of India.
### Jurisdiction
Any dispute arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in **Hathras, Uttar Pradesh, India**.
### Severability
If any provision is held invalid, the remaining provisions shall continue in full force.
### No Waiver
Failure to enforce any provision shall not constitute a waiver.
### Entire Agreement
These Terms, together with the Privacy Policy, Shipping Policy, and Refund Policy, constitute the complete agreement between NutVibe and the User.